Track your order

Every resta order ships with tracking. Here's how to find yours and what to expect.

Find your tracking link

  • When your order ships, we email a tracking link — check your inbox for a message from resta, and your spam folder if it isn't there.
  • The confirmation email you received at checkout also links to a live order status page. That page updates itself as your parcel moves.
  • Can't find either? Email customerservice@shopresta.ca with the name and email you ordered under and we'll resend it.

How long delivery takes

  • Processing: 1–2 business days
  • Transit: 3–7 business days
  • Shipping is free on every order, worldwide.

Tracking hasn't moved

Tracking often sits quiet for the first couple of days while the parcel is scanned into the carrier network, and again while it clears customs. That's normal. If there's been no movement for more than 7 days, email us and we'll chase it.

Ordered more than one thing?

Items sometimes ship in separate parcels and can arrive a day or two apart. You'll get a tracking link for each one.

Still stuck

Email customerservice@shopresta.ca with your order number and we'll sort it out. Every order is also covered by our 30-night guarantee.